Insights

Field Leaders Make A Difference

May 16, 2022

When I first started my career as an agency owner back in 1983, I was young and eager, but didn’t have a lot of industry knowledge. Fresh out of career school, I was fortunate to have had a District Manager who took me under his wing. He was a mentor, a friend, a coach, a cheerleader, and, when needed, an authoritarian. I can say, without...

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Times Have Changed

Apr 28, 2022
 
The whole experience for the customer has changed. Everything is being turned upside-down in the insurance and financial services industry. Why? Because the customer has the keys to the kingdom- and has a higher expectation for service and sales. Changing your business model to meet customer expectations is not an option. Our first step to...
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Go Out On A Limb

Apr 27, 2022
 

In everything you do give it your all, both personally and as a team. As a Carrier, Broker, agency, or firm... Stand up new capabilities and continuously improve existing capabilities. Today, Troy talks about standing up and improving Lead Capabilities. Go out on a limb, because that is where all the fruit is. It might feel clunky at first when...

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Marketing Automation and Lead Management

Dec 19, 2019

Possessing over three decades of experience in the insurance industry, Troy Korsgaden is an accomplished entrepreneur and author. The founder of Korsgaden International, a consulting firm which provides advice and training to insurance agents, Troy Korsgaden has written books and articles on building small insurance businesses. In his article,...

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