Articles by Troy

Conversations are simply opportunities to deepen the client relationship

Inflation, rising prices, and supply chain disruptions have become a dominant theme in 2022, and the insurance and financial services industry has not been immune to their effects. Many carriers are encountering higher costs to replace or repair homes, automobiles, and...

Whether you’re in a carrier operation at the home office, or you’re out in the field, you have control over helping others move towards a Discussion Partner model. You also know what’s working and what is not in your organization.You can help direct the folks who want to grow, and empower them to get information from those who...

Stand up new capabilities to expand your business and grow profits. Do not stop what is working. You have the capacity to "stand up new capabilities". High volume quoting works to grow a business. However, standing up a presentation and solution mindset will catapult your business to a whole new level. You will actually quote more when you move...

Position yourself to win by showing up under the right conditions.
The right conditions are:

1. Your customers and prospective customers know exactly why they are meeting with you.
2. Your customers and prospective customers need & desire the Service/Advice/Product Solutions you have to offer.

Of course there might be other factors to consider....

Do you take time to help your team meet their individual goals and not just current promotions?
There are strategic benefits for executives and field leaders to constantly assess their teams.
Determine which team members would benefit most from 1-on-1 mentoring and coaching.
Determine which team members would benefit more from group coaching.
Next...

Reghan Brandt and Troy discuss Business Growth & Profits on The Insurance Chatter podcast.
It all boils down to the advisor using the new tools available to meet the customer on their terms. Not ours!
In this clip from the podcast, Troy explains "this is the greatest time to be in our business!"
If you put the customer first... not the money...

FINSECA just released its latest magazine issue. Troy's Multiline Corner was included. This month's subject is on time management. This topic is always at everyone's "top of the priority list" for personal and business improvement.

#NeverStopLearning #PersonalDevelopment #BusinessDevelopment #KorsgadenLearningAndDevelopment #InflectionPoint...

In my experience, it's essential to always be learning and growing. In past roles, I've managed key priorities and projects that affected thousands of people. It wasn't the money I made that benefitted me the most- it was the wisdom I gained.

Having priorities is paramount to being an effective leader. Make sure you define yours, and become a...

Get the most out of your payroll. People are the most underutilized asset in most businesses. Recruiting and onboarding the right people will improve your profitability. There are 3 steps in building a high-performance team:

1.  Power Recruiting
2. Intense Selection
3. High-Impact Training

#Recruiting...