Articles by Troy
Adapt Or Die
As an industry, we all need to adapt or die. We must bring our entire team along with us to be successful. Whether you are an Agency Owner, a Broker, a Firm, or even a Carrier- we must earn the right to put more products and services in to every household we serve.
Listen on Spotify and Apple Podcast:
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Discussion Partner Study Groups
We are pleased to announce the addition of several private Carrier study groups this month. We are also adding a new industry study group open to the general public in July.
If you would like more information please email: [email protected] I can connect you to one of our leaders here at Korsgaden International to...
The Customer Is Emboldened
Today's customers are emboldened. They have a higher expectation of the sales and service experience. In the "old days" they would allow you a few. Today, they want everything "now". Our interactions, processes and systems must be delivered at light speed. At the same time it must be personalized and meaningful. Simply put- it's not negotiable...
Times Have Changed
AM Best News Article Interviewing Troy Korsgaden
AM Best Review Magazine released an interview with Troy Korsgaden. Embedded in this 3 minute read is a video blog with Troy discussing Specialization. Today everything is moving so quickly, and you can't be an expert at everything. We want to be, but as a generalist, you just never can learn everything.
Book Store
Author: Agents Need to...
Build Your Value Proposition Around What Customers Want
There was a time when tradition and longevity in the market were hallmarks of success in the insurance industry, and carriers had complete control over every step of the purchasing cycle.
But today, agility, innovation and transparency are the characteristics of the market leaders. These traits enable companies to thrive as our business is...
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Articles by
Troy Korsgaden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.