How to Build Trust (and Make More Sales with Your Clients)

Nov 22, 2022

A relationship-based approach 



As consumers, we’re constantly yearning for a better experience from the companies we do business with. We want more variety, faster delivery and an overall smooth buying experience. This is an obvious and incontrovertible truth.


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AM Best Interview with Lori Chordas

Oct 26, 2022

TK joined Lori Chordas from AM Best, along with Richard Augustyn (Chief Executive Officer, NIP Group) and Geof McKernan (Chief Executive Officer, NSM Insurance Group) for a robust conversation on Specialization.

Click to view or listen:


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Soup Live 2022

May 05, 2022

Great crowd at Soup Live in Dallas Texas. A very fun and energetic group from all over the US. A great chance to reunite with old friends and make new friendships. Thank you Michael and Taylor for allowing me to be a small part of your outstanding event!

#NeverStopLearning #InflectionPoint #DiscussionPartner

To book a live presentation...

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AM Best News Article Interviewing Troy Korsgaden

Apr 25, 2022

AM Best Review Magazine released an interview with Troy Korsgaden. Embedded in this 3 minute read is a video blog with Troy discussing Specialization. Today everything is moving so quickly, and you can't be an expert at everything. We want to be, but as a generalist, you just never can learn everything.

Book Store

Author: Agents Need to...

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Simple strategies for creating a great customer experience

Sep 09, 2019

Providing great customer service is irrelevant without also providing a positive customer experience.

Troy Korsgaden writes this guest column for Property Casualty 360.

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