Articles by Troy
How to Build Trust (and Make More Sales with Your Clients)
A relationship-based approach
TROY KORSGADEN
WHEN THE GAME CHANGES, CHANGE THE WAY YOU PLAY THE GAME.
As consumers, we’re constantly yearning for a better experience from the companies we do business with. We want more variety, faster delivery and an overall smooth buying experience. This is an obvious and incontrovertible truth.
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AM Best Interview with Lori Chordas
TK joined Lori Chordas from AM Best, along with Richard Augustyn (Chief Executive Officer, NIP Group) and Geof McKernan (Chief Executive Officer, NSM Insurance Group) for a robust conversation on Specialization.
Click to view or listen:
https://www.ambest.com/video/MediaArchive.aspx?lid=1746678067039637767&vid=6311709363112
#AMBest...
Soup Live 2022
Great crowd at Soup Live in Dallas Texas. A very fun and energetic group from all over the US. A great chance to reunite with old friends and make new friendships. Thank you Michael and Taylor for allowing me to be a small part of your outstanding event!
#NeverStopLearning #InflectionPoint #DiscussionPartner
To book a live presentation...
AM Best News Article Interviewing Troy Korsgaden
AM Best Review Magazine released an interview with Troy Korsgaden. Embedded in this 3 minute read is a video blog with Troy discussing Specialization. Today everything is moving so quickly, and you can't be an expert at everything. We want to be, but as a generalist, you just never can learn everything.
Book Store
Author: Agents Need to...
Simple strategies for creating a great customer experience
Providing great customer service is irrelevant without also providing a positive customer experience.
Troy Korsgaden writes this guest column for Property Casualty 360.
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Troy Korsgaden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.
