The Customer Is Emboldened


Today's customers are emboldened. They have a higher expectation of the sales and service experience. In the "old days" they would allow you a few. Today, they want everything "now". Our interactions, processes and systems must be delivered at light speed. At the same time it must be personalized and meaningful. Simply put- it's not negotiable if you want to survive and thrive.

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#KorsgadenCarrierConsulting #KorsgadenLearningAndDevelopment #DiscussionPartnerAccelerator #InflectionPoint #leadershippodcast
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