The Customer Is Emboldened

 

Today's customers are emboldened. They have a higher expectation of the sales and service experience. In the "old days" they would allow you a few. Today, they want everything "now". Our interactions, processes and systems must be delivered at light speed. At the same time it must be personalized and meaningful. Simply put- it's not negotiable if you want to survive and thrive.

Listen on Spotify and Apple Podcast:
 
#KorsgadenCarrierConsulting #KorsgadenLearningAndDevelopment #DiscussionPartnerAccelerator #InflectionPoint #leadershippodcast
 
To book a live presentation email: [email protected]
 
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