Articles by Troy

Adoption and Execution

 Technology adoption improves the customer experience and increases productivity.
Let’s make 2023 a banner a year. Prioritizing the adoption of current technologies and analytics will take our businesses to a whole new level of success.

#Technology #Analytics #Adoption #KorsgadenLearningAndPerformance #KorsgadenCarrierConsulting

To...

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Real Relationships Are Your Most Valuable Asset

 

Real relationships are your most valuable asset. Culture today celebrates "followers" and "likes". This is a great start in expanding your reach.
As you deepen your relationships, remember "people do business with people they know and trust".
Make sure that your persona and messages are authentic and real. 

Listen to full Podcast Here

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Replicating 'A' Players Article

Replicating "A" players requires effective ways to share knowledge. One of them is through formal training- national sales meetings, regional sales meetings, courses, and certifications.
But there is real value in informal channels, too. Have you ever noticed how people at sales meetings congregate around their successful colleges? Consider how...

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Your Leadership Legacy with Tina Paulus-Krause feat. Troy Korsgaden

lead leadership podcast Sep 02, 2022

We wanted to share Troy's conversation with Tina on The Your Leadership Legacy!

#Leadership 

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FINSECA Replicating ‘A’ Players

It’s no secret that the financial security profession is aging. We’ve been talking about the graying of the profession for years amid our struggle to attract new blood. Now, with the onset of the “great resignation,” we may be reaching a critical point.

The Pew Research Center reports that nearly 30 million baby boomers...

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Thoughtful People Want An Advisor

 

Today's customers are more informed, but still want a discussion partner. There is too much information to consider. For that reason, thoughtful people want an Advisor who will give them the human touch.
Advisors are not going away... they will be bigger and stronger!
In this short video, Troy talks to The Culture Matters, Jay Doran, about...

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Update Your Scripts

 

Agency Business Owners, Team Members, and Carrier Employees should constantly be updating scripts. Continuous improvement should be the goal for all customer interactions. Have a script for in-person, over the phone, or virtual. The objectives should be the same. In this one minute video short clip, TK talks about the importance of roleplay.

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Stand Up New Capabilities

 

Every business owner should be standing up new capabilities to ensure increased revenue and profits. One of the most important capabilities is to leverage your team to develop new business. Don’t make them feel like you are just giving them one more task to do during the day. This is more important than just another box to check. Give them...

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Up Your Game

 

Successful leaders are always upping their game.
To attract a high-caliber recruit to your team, you must be high-caliber. We must work harder improving our own skills to attract someone with the skills needed to serve our customers now and in the future. Never stop growing and never stop learning!
In this video short, TK discusses recruiting and...

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Outer Space Stuff

 

Insurance and financial services has become really exciting. There are some real "outer space stuff going on". New technology and the focus on the consumer have changed everything. In this 2 minute Culture Matters podcast clip, Jay and TK talk about how the pendulum has swung from company control to consumer control. Exciting to be a part of...

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