Articles by Troy

Real relationships are your most valuable asset. Culture today celebrates "followers" and "likes". This is a great start in expanding your reach.
As you deepen your relationships, remember "people do business with people they know and trust".
Make sure that your persona and messages are authentic and real. 

Listen to full Podcast Here

The insurance industry is in need of top talent. There has never been a better time to be in our business to attract 'A' Players. What used to be a boring and stodgy business, is now exciting and cutting edge. We should be attracting and recruiting spectacular people at every level! Whether at a carrier level or an agency firm, we need to...

We wanted to share Troy's conversation with Tina on The Your Leadership Legacy!

#Leadership 

Today's customers are more informed, but still want a discussion partner. There is too much information to consider. For that reason, thoughtful people want an Advisor who will give them the human touch.
Advisors are not going away... they will be bigger and stronger!
In this short video, Troy talks to The Culture Matters, Jay Doran, about...

Insurance and financial services has become really exciting. There are some real "outer space stuff going on". New technology and the focus on the consumer have changed everything. In this 2 minute Culture Matters podcast clip, Jay and TK talk about how the pendulum has swung from company control to consumer control. Exciting to be a part of...

The Culture Matters Podcast with Jay Doran and Troy Korsgaden has just been released. In this short clip Troy talks about how there has been a huge shift in the insurance and financial services industry.

Listen to full Podcast Here
#InflectionPoint #CustomerFocus #Culture

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The Insurance Guys podcast featuring Troy Korsgaden dropped yesterday. This 2 minute clip is from an hour long conversation covering a number of subjects. The subject of service and triaging customers to meet their needs is a great strategy to stand up in your business.

 For the full audio podcast: ...

Take advantage of all the disruption in the world today.To build a stronger business opportunity, we must put the customer first in everything we do. Our primary interactions with customers are in service and sales. Putting the customer first, we do not need to think about commissions. The revenue will come!Increase your knowledge on customer...

Stand up new capabilities to expand your business and grow profits. Do not stop what is working. You have the capacity to "stand up new capabilities". High volume quoting works to grow a business. However, standing up a presentation and solution mindset will catapult your business to a whole new level. You will actually quote more when you move...

Position yourself to win by showing up under the right conditions.
The right conditions are:

1. Your customers and prospective customers know exactly why they are meeting with you.
2. Your customers and prospective customers need & desire the Service/Advice/Product Solutions you have to offer.

Of course there might be other factors to consider....