Articles by Troy
Yeah, but what does "customer first" look like? (Podcast)
December 12, 2019 / Podcast
It's all about the customer, right? You hear it a lot, but do you know how to back up those words with actions? This week we're talking to longtime industry veteran Troy Korsgaden who (literally) wrote the book on making customer service your differentiator. In this episode, Troy walks us through how changes...
Best-selling author and former super-agent declares, “It really is a new insurance ecosystem. Here’s what to do.”
July 17, 2019 / Podcast
He’s already taught thousands of agents to grow a super-agency organically like he did. Now, he’s a sought after advisor to the largest insurance carriers in the United States.
Please don’t miss this conversation with one of the industry’s most respected advisors and former...
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Troy Korsgarden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.
