Articles by Troy

Yeah, but what does "customer first" look like? (Podcast)

podcast Dec 12, 2019

December 12, 2019 / Podcast

It's all about the customer, right? You hear it a lot, but do you know how to back up those words with actions? This week we're talking to longtime industry veteran Troy Korsgaden who (literally) wrote the book on making customer service your differentiator. In this episode, Troy walks us through how changes...

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Best-selling author and former super-agent declares, “It really is a new insurance ecosystem. Here’s what to do.”

podcast Jul 17, 2019

July 17, 2019 / Podcast

He’s already taught thousands of agents to grow a super-agency organically like he did. Now, he’s a sought after advisor to the largest insurance carriers in the United States. 

Please don’t miss this conversation with one of the industry’s most respected advisors and former...

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