Articles by Troy

Adoption and Execution

 Technology adoption improves the customer experience and increases productivity.
Let’s make 2023 a banner a year. Prioritizing the adoption of current technologies and analytics will take our businesses to a whole new level of success.

#Technology #Analytics #Adoption #KorsgadenLearningAndPerformance #KorsgadenCarrierConsulting

To...

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These Are The Times We Should Be Ramping Up

If you’re in a leadership position, your personal involvement is imperative to the growth and advancement of your team. Remember, your team is only as strong as its weakest link. Do not allow yourself to fall into a “status quo” mentality. I’ve seen too many great leaders get faked out by becoming too accustomed to their...

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Replicating 'A' Players Article

Replicating "A" players requires effective ways to share knowledge. One of them is through formal training- national sales meetings, regional sales meetings, courses, and certifications.
But there is real value in informal channels, too. Have you ever noticed how people at sales meetings congregate around their successful colleges? Consider how...

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Your Leadership Legacy with Tina Paulus-Krause feat. Troy Korsgaden

lead leadership podcast Sep 02, 2022

We wanted to share Troy's conversation with Tina on The Your Leadership Legacy!

#Leadership 

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Thoughtful People Want An Advisor

 

Today's customers are more informed, but still want a discussion partner. There is too much information to consider. For that reason, thoughtful people want an Advisor who will give them the human touch.
Advisors are not going away... they will be bigger and stronger!
In this short video, Troy talks to The Culture Matters, Jay Doran, about...

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Update Your Scripts

 

Agency Business Owners, Team Members, and Carrier Employees should constantly be updating scripts. Continuous improvement should be the goal for all customer interactions. Have a script for in-person, over the phone, or virtual. The objectives should be the same. In this one minute video short clip, TK talks about the importance of roleplay.

...

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Stand Up New Capabilities

 

Every business owner should be standing up new capabilities to ensure increased revenue and profits. One of the most important capabilities is to leverage your team to develop new business. Don’t make them feel like you are just giving them one more task to do during the day. This is more important than just another box to check. Give them...

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Up Your Game

 

Successful leaders are always upping their game.
To attract a high-caliber recruit to your team, you must be high-caliber. We must work harder improving our own skills to attract someone with the skills needed to serve our customers now and in the future. Never stop growing and never stop learning!
In this video short, TK discusses recruiting and...

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Flight Plan

It is hard to believe that we are already 8 months in to the year!
We should all be gearing up for the beginning of the planning season in October. Leaders are already thinking about budgets for 2023. We should all be focusing on ending 2022 strong and preparing our strategies to grow our businesses.
Helping your discussion partner advisors...

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Rome Was Not Built In A Day

All businesses are facing headwinds. We must stand up new capabilities, new processes, and new communication strategies. Do not be afraid to try something new. The time to take action is now. RIGHT NOW! Do not be unrealistic about immediate success- Rome was not built in a day. The key is to start, remain consistent, and immediately get...

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