Everyone is a VIP

Feb 28, 2023

Every prospective client is a VIP. Treat them as such.
Treat them like your CPA treats you, like your lawyer treats you, and any other true professionals treat you. Invite them in to discuss important matters.
In this podcast, Troy gives an example to Bradley Hamner on the fundamentals of securing an appointment under the right conditions.


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Agency Economics

Dec 22, 2022

Current economic conditions have begun to reach an inflection point. Focusing on agency owner economics must be a priority as you execute moving to a new business model. Failure to recognize changes will lead to stagnate growth or make your business opportunity obsolete. Reset and refocus in 2023!

#BusinessPlanning #Roadmap #FlightPlan...

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How to Build Trust (and Make More Sales with Your Clients)

Nov 22, 2022

A relationship-based approach 



As consumers, we’re constantly yearning for a better experience from the companies we do business with. We want more variety, faster delivery and an overall smooth buying experience. This is an obvious and incontrovertible truth.


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Execution Is Everything

Nov 08, 2022

As we begin to finalize our 2023 plans and budgets, let’s not forget the importance of execution.
Create a roadmap that includes tactical plans, a systematic process to measure and monitor progress, and accountability.
Strategy is awesome, but without execution it isn’t going to happen.

#StrategyAndExecution #BusinessPlanning...

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AM Best Interview with Lori Chordas

Oct 26, 2022

TK joined Lori Chordas from AM Best, along with Richard Augustyn (Chief Executive Officer, NIP Group) and Geof McKernan (Chief Executive Officer, NSM Insurance Group) for a robust conversation on Specialization.

Click to view or listen:


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Continuous Improvement

Sep 29, 2022

A cycle of continuous improvement is what separates the very best from the average.
Listen carefully in every interaction you have with your company's current customers and prospects. Encourage everyone on your team to get to the bottom of every hesitation, every objection, and every complaint. These are not negatives; They are...

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Adoption and Execution

Sep 27, 2022

 Technology adoption improves the customer experience and increases productivity.
Let’s make 2023 a banner a year. Prioritizing the adoption of current technologies and analytics will take our businesses to a whole new level of success.

#Technology #Analytics #Adoption #KorsgadenLearningAndPerformance #KorsgadenCarrierConsulting


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These Are The Times We Should Be Ramping Up

Sep 19, 2022

If you’re in a leadership position, your personal involvement is imperative to the growth and advancement of your team. Remember, your team is only as strong as its weakest link. Do not allow yourself to fall into a “status quo” mentality. I’ve seen too many great leaders get faked out by becoming too accustomed to their...

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Replicating 'A' Players Article

Sep 06, 2022

Replicating "A" players requires effective ways to share knowledge. One of them is through formal training- national sales meetings, regional sales meetings, courses, and certifications.
But there is real value in informal channels, too. Have you ever noticed how people at sales meetings congregate around their successful colleges? Consider how...

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Your Leadership Legacy with Tina Paulus-Krause feat. Troy Korsgaden

Sep 02, 2022

We wanted to share Troy's conversation with Tina on The Your Leadership Legacy!


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