The Insurance Guys podcast featuring Troy Korsgaden dropped yesterday. This 2 minute clip is from an hour long conversation covering a number of subjects. The subject of service and triaging customers to meet their needs is a great strategy to stand up in your business.
For the full audio podcast: https://podcasts.apple.com/us/podcast/service-1st-with-troy-korsgaden/id1313000372?i=1000569768284
#CustomerService #InflectionPoint #KorsgadenCarrierConsulting #DiscussionPartnerStudyGroups
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