Industry Insights

Jeff Brown

In the highly competitive and ever-evolving insurance  industry, maintaining high levels of performance and efficiency within an agency is paramount. Success hinges not only on external factors like market conditions and regulatory changes but also significantly on internal dynamics, particularly the motivation of your team—includ...

Simon T. Bailey

Imagine embarking on the vacation of a lifetime. You’ve spent months meticulously planning every detail, from the itinerary to the accommodations, ensuring that every moment is filled with excitement and adventure. Now, picture yourself as a financial or insurance professional, navigating the complex landscape of client relationshi...

Industry friends gather to mark the launch of Korsgaden Insights

Troy Korsgaden believes in practicing what he preaches, which is why you are reading this magazine. Korsgaden Insights was launched to provide another vehicle for sharing the business acumen he has developed over 40 years in the insurance and financial services world.

Colleagues, cl...

By Tyler Jeffs

You’ve probably attended your share of regional or national conventions. You sit through several days of high-energy motivational speakers and grassroots, detailed training. You get home utterly exhausted, and your spouse asks, “How was the convention?” “Great,” you say. “Lots of terrific speakers. Met a lot of people. Great. Just g...

As The Insurance Guys, podcast hosts Bradley Flowers and Scott Howell want to shake the industry up a little

By Andy Butcher

There’s no shortage of options when it comes to industry podcasts, but for many listeners, the go-to show is The Insurance Guys, where Alabama-based co-hosts Bradley Flowers and Scott Howell offer a deep dive into the big i...

By Kevin Mlynarek

Change is the only constant in our business, and as Millennials and Generation Z become a larger portion of our workforce, it’s essential to adapt and grow. These generations bring fresh perspectives, innovative ideas and a dynamic approach that can propel our industry forward. To attract and retain them, and maximize their contr...

By Troy Korsgaden, Michelle Hubert and Debra Grommons

In the fast-paced, customer-centric world of multiline insurance, operational excellence is not just a goal—it is a necessity. As the industry evolves, the pressure to provide a seamless and consistent client experience across multiple channels has become paramount.

Operational optimization is...

By Allison van Tilborgh

In our 24/7, always-connected world, the idea of taking time out from work seems increasingly unrealistic. According to one recent study, more than half of employees continue to work while they are on vacation—and the rest feel guilty for not doing so. But what if unplugging were actually a positive thing for your business?...

By Bradley Hamner

When you started your business, my guess is that you dreamed of one that gave you freedom and flexibility, along with annual growth and increasing profitability, so you can make more personally or reinvest back into the business. Right?

Well, as bootstrapped entrepreneurs, we don’t have the luxury of focusing solely on growth. W...

By Sam Geraci

Thirty years ago, Geico asked customers why on earth they would pay for an insurance agent when they could call Geico and save 15%—the typical commission an agent received at the time—on auto insurance. The ads really took off when Geico had a cartoon gecko (originally voiced by Kelsey Grammer) repeat the same message: save money by ...