Simple Strategies

Simple strategies for creating a great customer experience

Providing great customer service is irrelevant without also providing a positive customer experience.

Troy Korsgaden writes this guest column for Property Casualty 360.

How to win business with easy tech upgrades

Troy Korsgaden writes a guest column at “If your company doesn’t yet offer an app, you are leaving money on the table.”

A dozen ways to advance your insurance career

In Property Casualty 360 asked insurance and business leaders what they believe is the single most important thing an individual can do to advance to an executive position.


It’s Time to Embrace Scripts to Sell

Troy Korsgaden has written a guest blog for Selling Power in which he outlines the power of scripts.


Become discussion partners with clients

—Reprinted with permission from PIA Management Services Inc.—

Today, the insurance industry is going through a revolution and too many agents, brokers, carriers and team members are failing to keep up with the rapid pace of change. Clients Read more

Scripting your success

Troy Korsgaden contributes article to National Underwriter Property and Casualty Magazine. Read more
Cover of NU Magazine

LeadsCon Expert Panel

Troy Korsgaden and other experts talk at LeadsCon Las Vegas 2019 on “From Automated Insurance Leads to Customer Engagement: How Agents and Carriers Compete in a Fast-Changing Digital World”

Your Leader Legacy – Day 18

Next up in the Your Leadership Legacy online series: Troy Korsgaden, President, Korsgaden International!

Join us and learn why it’s critical to evolve leadership with the pace of change.

Troy Korsgaden is a valued consultant in global marketing and Read more