Industry Insights

We often hear the term concierge service, but it’s high-level follow-up that enhances your client’s overall experience. This doesn’t necessarily require adding additional team members to the payroll. Just develop a new system for the way your current team performs follow-up. It might be a simple next-day call to reiterate key discoveries and acti...

To book a live presentation email: [email protected]

Such a great session in Northbrook last week. Thank you to the Business Insurance team and the film crew for such a professional and effective event.
Korsgaden International is proud of our 25+ year relationship with our Allstate colleagues and friends.
#LearningAndPerformance #Marketing #AgencyBuilding

To book a live presentation email: supp...

Your business plan should include a strong business development strategy.

Seeing more people under the right conditions and a 360-Degree View of Your Clients.
• Builds trust
• Deepens relationships
• Positions you as a discussion partner
• Identifies opportunities
#PracticeManagement #BusinessPlanning #BusinessDevelopmentAndLeadManagement

To bo...

May we not hesitate another moment to build businesses that will ride the waves of change into the future. The journey of evolving amid change will go on forever. The only thing that will remain constant is that the customer is truly in control. The customer isn’t just at the center of things; the customer is everything.

#DiscussionPartnerEBook ...

It's all about the customer, right? You hear it a lot, but do you know how to back up those words with actions?
You must have a well thought out Client Engagement Strategy to be successful. The strategy must be tied to actions that you can measure and monitor.
#BusinessPlanning #KorsgadenAndLearningAndPerformance

To book a live presentation ...

“Information is not knowledge. The only source of knowledge is experience.” -Einstein

We must apply what we learn to grow and be effective in the marketplace.
Create an environment that includes:
• A safe place to learn and debate.
• A safe place to practice and role play.
• An opportunity to partner with mentors or colleagues (joint work).
• A p...

Make development of your team members a major priority in your 2024 business planning.
Learning is the foundation. Performance is the application and execution.
Set high expectations for growth. Joint work allows your team member to see things in action. Make a commitment to a cycle of continuous improvement for each individual and the team as a whol...

A focus on a few small priorities can make a huge difference in your business’s bottom line profits.
One of those priorities should be to make every team member proficient on setting client appointments.
#PracticeManagement #Knowledge #Skills #KorsgadenInternationalTrainingAndPerformance

To book a live presentation email: [email protected]

Every goal must have related strategies and activities. Remember, without action, a plan is only a wish. You must also identify how you will measure and monitor the success of your plan. Establish key performance indicators at every level, from individual activities (calls made, daily appointments, etc.) to organizational results (production, ret...