Articles by Troy
Show People Who You Really Are
Position Yourself To Win With Every Customer Interaction
As brokers, agents, and advisors, our job is to deliver customer experiences that are so exceptional that our customers will never want to seek service anywhere else.
We need to provide the products that meet each customer’s individual wants and needs, while also providing them with constant attention, deeper relationships, and...
When You Have Reasons To Do It, You Will Do It
As professionals, we must script every approach, every call, and every meaningful customer engagement. However, the “reasons” for the script are more powerful than the script itself. Leave the ad-libs for the amateurs!
#InflectionPoint #DiscussionPartnerAccelerator #IndustryStudyGroups #KorsgadenConsulting #KorsgadenTraining...
Stop Everything & Retool Your Database
Stop everything and retool your database now. You can never say thank you enough to your customers. Your current customers have much more opportunity than what you are capitalizing on today. The more you know the more you can help your customers with additional products and services. It will make their lives easier for having one place to start...
Return On Energy
Have a defined plan. Focus on return on investment, return on equity, and return on energy. Get the most out of each day by focusing everything you do to be in the moment. Avoid getting sidetracked and veering off from your flight plan unintentionally.
#InflectionPoint #DiscussionPartnerAccelerator #KorsgadenCarrierConsulting ...
Put The Customer First In Everything You Do
Agency Transformation
Leading carriers regularly revisit these six questions and perform at least bi-annual check-ins of field structure effectiveness in the spirit of continuous improvement.
Insurers that answer “no” to two or more of these questions on agency compensation should consider pursuing a significant overhaul of agency compensation.
...
Following Up
The most valuable currency in the Insurance and Financial Services Industry is information. Put your business in a position to win by leveraging the right information to Follow up, Follow up, Follow up.
#InflectionPoint #DiscussionPartner #KorsgadenCarrierConsulting #KorsgadenTraining #PlatformSpeaker #StudyGroups #CRM
To book a live...
Small Improvements
Small improvements every day turn into phenomenal improvements and growth. In this video clip Troy focuses on lead management strategy and execution.
#LeadManagementStrategies #DiscussionPartnerAccelerator #StudyGroups #KorsgadenConsulting#InflectionPoint
Visit us at: www.korsgaden.com
Time Management Leading Practice
Time management leading practice:
Block time on important issues. Think, strategize, and execute. Everything we do should lead to ACTION.
#TimeManagement #DiscussionPartnerAccelerator #StudyGroups #NeverStopLearning #KorsgadenConsulting
Visit us at: www.korsgaden.com
Recent Posts
Articles by
Troy Korsgaden
Troy Korsgaden is a #1 bestselling author, a highly sought after speaker and consultant in the insurance and financial services industry with a proven track record of success. With his 30-plus years of experience in the insurance and financial services industry, he is able to draw on his extensive knowledge of best practices and industry trends as inspiration for his many consulting opportunities and speaking engagements. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as change management, customer service, and transformational work. His energy, dynamism, humor and distinctive ability to connect with his audience truly set him apart and keep him in high demand.
